1. Information We Collect
We may collect the following types of information when you interact with our site:
Contact Information: Name, email address, phone number (if provided when contacting our support team).
Technical Information: IP address, browser type, device information, and website usage data for analytics purposes.
Communication Records: Any information you share with our customer support agents during calls or messages.
2. How We Use Your Information
We use your information to:
Provide mobile support services and assistance.
Respond to inquiries, questions, or requests.
Improve our website, services, and customer support experience.
Comply with legal obligations or enforce our site policies.
We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with Three or other networks. All brand names and trademarks are used only for reference purposes.
3. Cookies and Tracking
Our website may use cookies or similar technologies to enhance your browsing experience and analyze website traffic. Cookies help us understand user preferences, optimize site functionality, and improve overall user experience.
You can choose to disable cookies in your browser, but some site features may not function properly without them.
4. Sharing Your Information
We do not share your personal information with third parties except:
To comply with legal obligations or protect our rights.
To service providers assisting with website hosting, analytics, or customer support, under strict confidentiality agreements.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Third-Party Links
Our website may contain links to third-party websites for reference or support purposes. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that a child has provided personal information, we will delete it promptly.
8. Your Rights
You have the right to:
Access the personal information we hold about you.
Request correction or deletion of your personal information.
Opt out of marketing communications (if applicable).
To exercise these rights, please contact us at the email or phone number below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” Please check back periodically for updates.